Account Manager, SITA

    Primal interface between Customer and SITA

    Key tasks & responsibilities

    • Management of Existing Services

      ·         Maintain a professional relationship with existing Airline customers, providing revenue of 8.5 Million USD in existing Services. (Cargolux, Luxair, CityBird, Virgin Express, Avio-Diepen, Schreiner Airways).  Services consist of : WAN Networks, LAN Networks, Desktop Infrastructure, Airline Applications (Aircraft, Airport and Passenger Solutions)

      ·         Act as a Single Point of Contact for all financial, commercial and contractual aspects of the account.

      ·         Act as internal and external escalation point of all implementation and operational issues.

      ·         Manage customer expectations and ensure that contractual commitments are met or exceeded.

       

    • New Business and Migrations

      ·        Provide Customer feedback and requirements regarding New Products and Services.

      ·        Identify, propose and close New Business opportunities with a target of 2.7 Million USD.

      ·         Keep existing business with migration of Legacy networks to new Network environments with a target of 2.5 Milion USD

      ·         Increase total revenue to 10.0 Milion USD in 2001. 

      ·         Propagate general Account Development of existing Medium size accounts